Shipping + Returns
The items we sell are limited edition runs and may often need to go to production before being shipped out. This can take anything from 3-7 working days depending on the item. Nonetheless, once you have received a note saying your item has been dispatched, you can expect that:
+ Shipping within the UK may take 2-3 working days.
+ Packages shipped to Europe may take 5-8 working days.
+ Shipping to the USA may take up to 2 weeks to arrive (this is the general rule, although customs checks can at times mean a delay of up to 4 weeks.)
+ Shipping to the rest of the world may take approximately 2-3 weeks, although customs can occasionally delay packages further.
International customers are responsible for any fees, taxes and duties associated with the shipping and purchasing in their respective countries.
For estimates on times, fees and delivery, please do get in touch!
In order to get your goodies on time for Christmas, please make a note of our last post deadlines to guarantee delivery for Christmas:
UK: 15th December 2017; Everywhere else: 11th December 2017
Refunds + Exchanges
Please inform us as soon as possible if you need to cancel an order. Anything after 6 hours may not be accepted as your item will have been sent to production.
If you are unhappy with your order for any reason please contact us within 5 working days of receiving your package. We will do our best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis.